The following is an excerpt from health.oliverwyman.com written by Stephen Klasko:

Stephen K. Klasko
President and CEO, Jefferson Health and Thomas Jefferson University

I often tell the story of when my daughter corrected me … or at least, one of the many times my daughter corrected me. She needed a minor procedure, and I naturally recommended the major academic health center. Her answer: “Dude, your hospital costs me out of pocket $600 more than the community center. And I checked Leapfrog – they are equal. But in the comments, people say the community center is cleaner. $600 is a weekend in Miami, dude.”

She’s right. Millennials will knock our world apart.

We’ve all heard the mantra: Lead change, don’t let it happen to you. But few of us are jumping to the forefront of disruption, transformation, and meaningful change in the structure of the American delivery system. Few of us are writing the history of the future today.

Why?

Disruption is painful. As leaders, it means re-organizing our industry – even while the federal government is stuck in political gridlock figuring out how to stretch a federal $1.00 to pay for $1.50 of healthcare. As healthcare leaders, it means drawing on different skills—creativity and flexibility. And as clinicians, it means re-evaluating many of the practice biases we’ve learned and used up until now. No one volunteers for pain.